>_ Data Protocol ▮
Last updated: October 2025
1. Introduction
Lighthouse Cybersecurity (Pty) Ltd (“Lighthouse Cyber”, “we”, “us”, or “our”) is committed to safeguarding the privacy and security of personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and all applicable data protection laws of South Africa.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (www.lighthousecyber.tech), engage with our services, or communicate with us.
By using our website, you consent to the processing of your personal information as described below.
2. Information We Collect
We may collect and process the following categories of personal information:
Identity information: Full name, company name, designation, and contact preferences.
Contact information: Email address, phone number, and business address.
Technical information: IP address, browser type, device identifiers, operating system, and general website usage analytics.
Communication data: Any correspondence or inquiries sent via forms, email, or chat.
Service-related information: Details necessary for technical support, service onboarding, or contractual agreements.
We do not knowingly collect personal information from minors or process sensitive categories of data unless required by law or explicit consent.
3. How We Collect Information
Your information may be collected through:
Website contact or enquiry forms.
Direct communication by email, phone, or chat.
Analytics and cookies to help us understand how visitors use our website.
Business transactions, contracts, or service engagements.
4. How We Use Your Information
We use personal information for legitimate business purposes, including:
Responding to enquiries and providing requested services.
Managing client accounts, projects, and technical support.
Improving our website, content, and user experience.
Fulfilling legal, contractual, or regulatory obligations.
Communicating with clients regarding updates, maintenance, or security advisories.
Sending marketing or educational materials (only if you have opted in).
We will never sell, rent, or trade your personal information.
5. Legal Basis for Processing
We process personal information based on one or more of the following lawful grounds:
Your consent to process the information.
Processing necessary to perform a contract or service agreement.
Compliance with a legal or regulatory obligation.
Pursuing our legitimate business interests, such as improving services or preventing fraud.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, accounting, or reporting obligations.
When no longer required, your data will be securely deleted or anonymised.
7. Information Sharing and Disclosure
We may share your information with:
Trusted service providers assisting in website hosting, analytics, or IT operations (under strict confidentiality).
Legal or regulatory authorities, where disclosure is required by law.
Third parties with your explicit consent.
All third-party processors are required to comply with POPIA and maintain adequate safeguards.
8. Security of Your Information
We take data security seriously.
Lighthouse Cyber implements appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration, including:
Encrypted communications (SSL/TLS).
Access control and authentication policies.
Secure data storage and regular vulnerability assessments.
Continuous monitoring and system hardening.
However, no online system is entirely immune from risk. You use our website and services at your own discretion and accept reasonable residual risk.
9. Your Rights Under POPIA
Under the Protection of Personal Information Act, you have the right to:
Request access to your personal information.
Request correction or deletion of inaccurate or outdated information.
Withdraw consent for processing (where applicable).
Object to the processing of your personal data.
Lodge a complaint with the Information Regulator (South Africa) if you believe your data has been misused.
Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za
10. Use of Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site performance, and understand visitor behaviour.
You can disable cookies through your browser settings, but some features of the site may not function properly.
11. Third-Party Links
Our website may include links to third-party websites or applications.
We are not responsible for their privacy practices, and we encourage you to review the privacy policies of any external sites you visit.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
All updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Lighthouse Cyber (Pty) Ltd
Email: talktous@lighthousecyber.tech
Website: www.lighthousecyber.tech
Location: Wellington, Western Cape, South Africa
